Zendesk for service
Messaging
Personalize Conversation across channels.
01
AI & Automation
Personalize Conversation across channels.
02
Help Centre
Personalize Conversation across channels.
03
Agent Workspace
Personalize Conversation across channels.
04
Ticketing
Personalize Conversation across channels.
05
Voice
Personalize Conversation across channels.
06
Routing & intelligence
Personalize Conversation across channels.
07
Reporting & Analytics
Personalize Conversation across channels.
08
Zendesk Sell
Zendesk Sell CRM for sales teams offers everything you need in one comprehensive platform including contact and deal management, activity tracking, and lead generation.
286%
Average ROI
Uptime for eSignature, with zero maintenance downtime
20$
Million
Uptime for eSignature, with zero maintenance downtime
02
Months
Uptime for eSignature, with zero maintenance downtime
Align on what your need to deliver a great CX
Seamless Conversational Customer Experience
Eliminate barriers for customers to get the help that they need
Frictionless Agent Experience
Empower your agents with the a unified and complete toolset​
Flexible and extendable platform
Align support with the rest of your business using key integrations
CX Expertise and Best Practices Partner
Leverage world-class experts to help you build the best CX
Success Stories
Mehbooba Samji
Founder & CEO, Jisaidie
The migration was much faster than we anticipated and we had no interruptions to our business processes, since the migration we have experienced increased efficiencies and overall improvement in user experience.
Read StoriesSuhail
Director at Mini Bakeries Tanzania.
We are extremely satisfied with the way 11 Degrees handled this process, they made it easier for our stakeholders both technical and nontechnical feel confident in the solutions they provided
Read StoriesThe transition from on-premise to AWS cloud was seamless, the 11 Degrees team includes SAP Specialists, making the entire process stress-free.
Read StoriesWhether you are a small, medium, or large enterprise, or a public sector organization, we are a Zendesk Partner with the right skills and experience to help you move your business forward.